Effective 12 August 2026
Privacy Policy
This policy explains how SabiBom handles information when you use our Android app, website, support channels, and related services.
Information we collect
We collect account details such as your name, email address, phone number, authentication provider, and profile photo. When you use SabiBom, we process the business information you enter, including branches, products or services, inventory, customers, suppliers, sales, purchases, expenses, receipts, staff access, and reports.
Device and service information
We process device identifiers and notification tokens to deliver push notifications. We also collect diagnostics, crash reports, performance measurements, and limited usage analytics. Camera, photo, and microphone data are accessed only when you choose features such as image capture, barcode scanning, attachments, or voice input.
How we use information
We use information to provide and secure SabiBom, synchronize business records, calculate reports, deliver receipts and alerts, operate Sabi assistance, prevent abuse, troubleshoot failures, support users, and improve reliability. We do not sell personal information.
Service providers
SabiBom uses service providers including Google Firebase for authentication, database, storage, app verification, analytics, performance monitoring, crash reporting, and messaging; Vercel for API and web hosting; authentication providers you select; and infrastructure used for file storage and AI-assisted features. These providers process information only to deliver their services to SabiBom.
Sharing and access
Business owners control staff access to their business. Authorized staff may see business records according to their role and assigned branches. We may disclose information when required by law, to protect users and the service, or during a business reorganization subject to appropriate safeguards.
Retention and deletion
We retain information while your account is active and as needed to provide the service. After an approved deletion request, covered data is deleted or anonymized unless it must be retained temporarily for security, fraud prevention, tax, accounting, dispute resolution, or another legal obligation. Backup copies expire through normal backup-retention cycles.
Security
We use authenticated access, role and branch controls, encrypted transport, managed cloud services, application verification, audit records, and operational monitoring. No system can guarantee absolute security, so users should protect their credentials and report suspicious activity promptly.
Your choices
You can update account and business information in the app, manage notification preferences, revoke optional device permissions, request a copy of supported business records, and request account or data deletion. You may also contact us to correct inaccurate personal information.
Children
SabiBom is a business operations service and is not directed to children. Users must be legally able to enter a binding agreement in their country or use the service through an authorized organization.
Contact and deletion
Contact support@sabibom.com with privacy questions. To request deletion, use the controls in the app or visit our account deletion page.
Policy updates
We may update this policy when the service or applicable requirements change. We will publish the revised effective date and provide additional notice when a material change requires it.